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Our partners at The Arc of Massachusetts is working to collect input from individuals and families regarding the MassHealth Prior Approval or Appeal Process.

As part of an internal assessment with HMA, The Arc hopes to gather insight based upon your personal and/or family experience navigating the prior approval or appeal process for eligible MassHealth services, including:
Nursing Home health Durable Medical Equipment (DME) Adult Day Health (ADH) Personal care attendant (PCA) Adult foster care (AFC)   Please complete the following survey, to share personal or family experiences with the prior approval process, from July 2018 through now. The deadline for this survey is Tuesday, August 31.

The Arc of Massachusetts is also requesting that you share this survey with others you know can benefit from it: https://www.surveymonkey.com/r/PriorApproval